Contact

Contact Us

We'd love to hear from you! Whether you have a question about a product, need help with your order, or just want to say hello — our team is here for you.

📧 Email Us

The best way to reach us is by email. Send us a message at vendor.cones_8s@icloud.com and we'll get back to you within 1 business day.

⏰ Business Hours

Our customer support team is available Monday – Friday, 9:00 AM – 6:00 PM (EST). We do our best to respond to all inquiries as quickly as possible.

📦 Order & Shipping Inquiries

If you have questions about your order status, tracking, or delivery, please include your order number in your email so we can assist you faster.

🔄 Returns & Exchanges

For return or exchange requests, please visit our Return & Exchange Policy page for full instructions, then email us to get started.

💼 Wholesale & Bulk Orders

Interested in bulk or wholesale purchasing? We'd love to work with you! Email us directly for a custom quote and priority service.

Thank you for shopping with mystore — we appreciate your support and look forward to hearing from you! 🛍️